WKO 121 - Ready to Work II

2 Hours

This course provides a career pathway for individuals with limited education and employment experience by providing them with entry level skills. Topics covered include customer service, team building, FDIC, Lean/JIT operation, principles of quality, conflict resolution, decision analysis, problem solving and time management. Successful completion of this course and passing the Ready To Work final exam earns the student the Alabama Certified Worker certificate.